Do you feel that you're not utilizing certain aspects of your marketing efforts correctly or that you're missing something? Incorporating a few growth hacks can often amplify or even create new revenue sources for your business.
In today's post, I'll show you 8 growth hacks for businesses of all industries and sizes. These hacks can be started right now to help you increase your sales, retain your existing clients better, and improve your average clients' LTV.
So, before we get into the hacks themselves, I want to first clarify what growth hacking is and why it's important. Many business owners and marketing professionals use this term almost every day without necessary understanding it.
Growth hacking is not a technique, it's a mindset. It revolves around achieving fast and sustainable growth with low or no additional marketing resources.
Although, in many cases, growth hacking requires a lot of creativity, looking at your existing data and starting to constantly have this at the back of your head will give you more actionable ideas than time to execute them.
That being said, you should start with a few simple hacks, like the ones I listed below, to get the ball rolling. Let's start!
Use some of your good reviews as part of your social media strategy, but make it a bit more interesting than just posting a screenshot.
You can describe the client or the service you provided, what you did, and what made the client's experience so positive. What did you do that your competitors didn't or wouldn't? If you can get a video testimonial, that would be even better!
This is true for every business, no matter if you sell to end consumers or other business. It's the same whether you have a hotel, a home services company, a sheet metal fabrication shop, or a corporate bank.
In my opinion, email marketing is an extremely underestimated form of online marketing. Many small and medium businesses abandoned it completely, and big companies and corporations send occasional emails just to check off the task.
The truth is that email marketing (when done right) helps you re-engage and retain past clients, as well as lower your user acquisition cost by engaging with prospects that never converted in a cost effective way.
One of the most important aspects of any business (especially in highly competitive industries) is CRO - Conversion Rate Optimization.
It's your way of making it easier for users to become clients, but it goes beyond your site (even though improving your site relates directly to lowering your user acquisition cost).
Accepting cryptocurrency, for example, can help attract clients that are more tech-savvy. Accepting more types of credit cards (Amex, Diners, and Discover, for example) reduces the friction in your payment page on your site or your checkout counter at your store.
This is just one example, and it's easier to start with your site than to rethink your entire business operation.
Here's an article I wrote about some easy-to-implement conversion optimization tips for websites.
This is an efficiency "hack" just as much as it is a growth supporter.
If, for example, your online marketing efforts consist of maintaining an active presence on social media, a website, an email marketing campaign, and an occasional webinar, repurposing content is not only highly effective but essential.
Here are a few ideas to get you started:
And by that, I don't just mean "post on social media" but actively engage with your clients by liking and commenting on their posts, showing that you value them beyond just charging them.
This will show potential clients more sides of you as a business that takes genuine care of their clients, and will easily differenciate you from 99% of your competitors who don't bother doing it.
It also helps with encouraging your clients to post positively about their experience with you on social media and makes it easier for you to collect testimonials.
Incentivize your existing clients to refer you to their friends by offering them additional services for free, discounts, or monetary compensation. This is as effective as word of mouth and can easily turn your one-time clients into repeat clients and ambassadors because they keep thinking about you when they mention you to their friends and family.
Just make sure that the compensation you offer doesn't cost you more than the cost of acquiring a new client.
Most business owners don't know the difference between cross-selling and upselling, although they are very easily distinguishable and require a different selling approach.
The main difference between them is that upselling is offering a another product or service instead of what the client wanted to get, while cross-selling is suggesting additional, and in most cases, related products to the original.
For example, if you have a computer store, if a client bought a laptop, you can:
This was among the first things I did to grow my sales. At the time, we mostly offered paid advertising services on Google Ads and Meta. So, we collaborated with web design studios and SEO agencies so they could offer additional services to their clients (and, by doing so, offer them a real 360-degree service) and hire us to do that. Win-win.
Today, we learned what growth hacking is and looked at 8 hacks you can implement right now to start growing your business through new and existing channels as early as today.
The biggest enemy of growth is procrastination. Instead of thinking of reasons to do it tomorrow, I want you to do something right now, no matter how small or insignificant it seems.
If you need help, we'll be happy to help you grow your business and profitability. Drop us a line, and we'll take it from there!